Most claims of client instability stem from more or less the same issue, the dreaded “Crysystem.dll error”. Over the last week aion worked closely with their community and their fansites in order to help them get closer to a solution. They asked the administration of each site to help them gather helpful information, such as the IP address and time of report for those in their communities who had contacted their tech support team about this issue. Thanks to your feedback and the assistance of their great network of fansites, were able to submit a long list of data to our QA team.

The error is a confirmed bug and they have been working with the development team in Seoul to pinpoint the cause. A fix is in the works but the underlying cause is very complex. The bug requires a lot of work and testing before a permanent band-aid can be applied on top of it. The development team is investigating the matter and are testing a number of short and long term solutions, including better display options to the Aion client as well as system and memory optimizations.

Aion will make sure to keep you updated and will let you know as their potential solutions are tested through and ready to be implemented.